Last updated: March 21, 2026
TrustAI (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at trytrust.ai and app.trytrust.ai (the “Service”). Please read this policy carefully. By using the Service, you consent to the practices described herein.
Account Information: When you create an account or sign in via your school’s identity provider (powered by Clerk), we collect your name, email address, and organizational affiliation.
Usage Data: We collect information about how you interact with the Service, including assignment submissions, AI conversation logs, and behavioral signals such as keystroke patterns, paste events, and time-on-task metrics.
Device & Log Data: We automatically collect standard log information such as your IP address, browser type, operating system, referring URLs, and pages visited.
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. We use PostHog for product analytics to understand how users interact with the Service and to improve our features. You may disable cookies in your browser settings, but some features of the Service may not function properly without them.
We use the following third-party services to operate the platform:
Each of these providers has their own privacy policy governing their handling of data. We only share the minimum data necessary for each service to function.
We do not sell your personal information. We do not share your data with third parties for their marketing purposes. We may share information only in the following circumstances: with service providers who assist in operating the platform (as listed above), when required by law or to respond to legal process, or to protect the rights and safety of TrustAI, our users, or the public.
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. For student data governed by FERPA, please see our FERPA Compliance page. For all other requests, contact us at hello@trytrust.ai.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date above. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy, please contact us at hello@trytrust.ai.
